Terms of Service

1. About Yellowhammer Roofing

Yellowhammer Roofing provides residential and commercial roofing, inspection, repair, replacement, storm-related, gutter, insulation, and related services in Alabama and Tennessee. Information provided on our website is intended to help customers learn about our services and contact our team.

2. Website Use

You may use this website only for lawful purposes. You agree not to interfere with the operation or security of the website, attempt unauthorized access to systems or data, submit false or fraudulent information, introduce malicious code, or use automated methods to misuse website features.

We may restrict or terminate access to the website when reasonably necessary to protect our customers, employees, systems, or business operations.

3. Requests, Inspections, Estimates, and Services

Submitting a contact form, inspection request, service request, or other inquiry does not create a binding contract for roofing services. A project becomes subject to the terms of the applicable written estimate, proposal, work authorization, contract, warranty, or other agreement provided by Yellowhammer Roofing.

Website descriptions, estimates, timelines, availability, and other information may change. Final pricing, scope, scheduling, materials, warranty terms, and project requirements will be established through the applicable project documentation.

4. Communications

When you provide contact information to Yellowhammer Roofing, you authorize us to respond to your inquiry and communicate with you about requested services, inspections, estimates, appointments, project updates, customer service matters, and related business communications, subject to applicable law and your communication preferences.

Email communications may be delivered through third-party service providers acting on behalf of Yellowhammer Roofing.

5. SMS / Text Messaging Terms

Yellowhammer Roofing may offer text messaging for service inquiries, appointment scheduling, inspections, estimates, project updates, customer service, review requests, and other communications related to your relationship with Yellowhammer Roofing.

You may revoke your consent to receive text messages at any time. We will honor valid opt-out requests in accordance with applicable requirements. After opting out, you may receive a final confirmation message acknowledging your request.

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to your wireless service and network availability.

Yellowhammer Roofing may use a third-party messaging provider, including SimpleTexting or another authorized provider, to deliver and manage SMS communications.

Your use of our SMS program is also subject to our Privacy Policy. Mobile phone numbers, SMS opt-in information, and consent records are handled as described in that policy.

6. Accuracy of Information You Provide

You agree that information submitted through our website or communications is accurate to the best of your knowledge. This includes your name, phone number, email address, property address, project information, insurance-related information, and other information relevant to your request.

7. Intellectual Property

Unless otherwise stated, the Yellowhammer Roofing website, branding, logos, photographs, graphics, text, design, and other website content are owned by or licensed to Yellowhammer Roofing and are protected by applicable intellectual property laws.

You may view and use website content for personal, non-commercial purposes related to evaluating or obtaining Yellowhammer Roofing services. You may not reproduce, distribute, modify, republish, or commercially exploit website content without authorization.

8. Third-Party Services and Links

Our website and business systems may use or link to third-party services, including analytics, advertising, customer relationship management, communications, mapping, social media, payment, and other service providers. Yellowhammer Roofing is not responsible for the content, availability, or independent practices of third-party websites or services.

9. No Website Warranty

We strive to keep our website accurate, secure, and available, but the website and online services are provided on an "as available" basis. We do not guarantee that the website will always be uninterrupted, error-free, or free of technical issues.

Nothing on this website replaces the specific terms of a written Yellowhammer Roofing contract, warranty, estimate, proposal, or other project agreement.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Yellowhammer Roofing will not be liable for indirect, incidental, special, consequential, or similar damages arising solely from use of, or inability to use, the website or online communication features.

This section does not limit rights or remedies that cannot legally be waived or limited.

11. Privacy

Your use of the website and submission of personal information are also governed by our Privacy Policy, which explains how Yellowhammer Roofing collects, uses, shares, and protects information.

12. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our website, services, communications programs, technology, or legal requirements. Updated terms will be posted on this page with a revised effective date.

Your continued use of the website after updated terms are posted constitutes acceptance of those revised terms to the extent permitted by law.

13. Governing Law

These website Terms of Service are governed by applicable federal law and the laws of the State of Alabama, without regard to conflict-of-law principles, except where another law must apply.